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Join Our Team at UpgradeUSA

We're always looking to meet fantastic people who feel passionate about helping customers build a better future!

UpgradeUSA - Build Your Credit
 
Thanks for your interest in joining the UpgradeUSA team! We're always on the lookout for smart people who love technology and are passionate in helping our fantastic customers.

We are on the hunt for some talented interns to be a part of growing something special. Contact us if you have specific skills in digital media marketing, online advertising, and/or design. We'd love to hear from you. Following are our open job positions:

SALES ASSOCIATE - S20140004
Location: Austin, TX

Description
We are actively seeking a phone-based inside sales rep to assist with our growing online business. May require some outside sales as well.

Daily Activities
  • Welcome leads as they come in
  • Follow up to explain the benefits of our program
  • Be comfortable in selling/recommending technology products
  • Have the technical knowledge and competence to manage through our tools, and make recommendations to customers
  • Be detail-oriented and thorough in proposals and all communications with customers
  • Be incredibly attentive to customer needs and requests, with fast responses and finesse and charm - Speed matters
  • Grow the inbound and outbound funnels, using all available tools
  • Be responsible for a quota and taking all the steps above to meet it
Ideal candidate must have the following characteristics:
  • Willingness to learn
  • Eager to engage customers
  • Demonstrated ability to problem-solve
  • Ready to drive for success in an environment with a very small team
  • Interested in growing professionally
  • High internal drive for success
  • Collaborative: work with a team across many job functions to deliver results
  • Detail-Oriented: be accurate in delivering results in a fast-paced environment
  • Leaders: see opportunities and connect them with business processes
  • Creative Thinkers: have the courage to recommend new ideas and the ability to develop these ideas into actionable plans
  • Detail-oriented, highly organized, self-motivated, works well under tight deadlines.
  • Ability to work independently as well as play a key role with our fast-paced team.
  • Proven ability to deliver results
Specific Requirements
  • Be able to work in our small office environment
  • Timely phone and email follow-up with customers who apply to our online programs
  • Excellent phone and email etiquette
  • Demonstrated ability to close consumer and small business leads
  • Ability to manage information in online Customer Relationship Management (CRM) system
  • Manage sales funnel to completion or resolution
  • Ability to understand complex business processes and contribute to their improvement
  • Serve as key contributor to online chat with customers
  • Outstanding attention to detail required
  • Self-starter, motivated by success
  • Previous sales experience required
If you feel like you're a fit, we'd love to hear from you! Interested candidates should send their resume and cover letter to [email protected].


ACCOUNTING INTERNSHIP - IN2890065
Location: Austin, TX


Description
We are actively looking for an intern to help with accounting and bookkeeping for our fast-growing online business.

Job Requirements
We are looking for individuals with a can-do attitude, eagerness to learn new skills, thinking on their feet, enthusiasm for helping customers, and ability to "wear many hats."

Specific Requirements
  • Bachelor's Degree from a four-year college or university. For interns, a pending degree is fine.
  • Working knowledge of Quickbooks and accounting practices, particularly around lease accounting.
  • Capability to build financial spreadsheets and forecasts in Excel.
  • Personable self-starter.
  • Previous internship experience preferred.
  • Detail-oriented, highly organized, self-motivated, works well under tight deadlines.
  • Ability to work independently as well as play a key role with our fast-paced team.
  • Ability to deliver results.

MARKETING INTERNSHIP - IN2890064
Location: Austin, TX


Description
We are actively looking for bright marketing interns for online and offline program development and execution. UpgradeUSA is an online-only business that offers a unique laptop payment plan that helps people establish and build credit, a necessity in this economic climate.

Our interns will help with a variety of key tasks:
  •  Messaging to attract customers (via social media, marketing, viral campaigns, PR, video, etc.)
  •  Provide critical analysis and recommendations in all areas of the business
  •  Contribue to business operations
  •  Problem-solving
  •  ...and much more!
Job Requirements
We strive to hire the best and the brightest, at every level of the company. We are looking for individuals with a can-do attitude, eagerness to learn new skills, thinking on their feet, and enthusiasm for helping customers.

Characteristics of the ideal candidates 
  •  Collaborative: work with a team across many job functions to deliver results
  •  Detail-Oriented: be accurate in delivering results in a fast-paced environment
  •  Leaders: see opportunities and connect them with business processes
  •  Creative Thinkers: have the courage to recommend new ideas and the ability to develop these ideas into actionable plans
Specific Requirements
  •  Bachelor's Degree from a four-year college or university. For interns, a pending degree is fine.
  •  Previous internship experience preferred.
  •  Detail-oriented, highly organized, self-motivated, works well under tight deadlines. 
  •  Ability to work independently as well as play a key role with our fast-paced team.
  •  Proven ability to deliver results.
If you feel like you're a fit, we'd love to hear from you! Interested candidates should send their resume and cover letter to [email protected].


For additional opportunities, watch this space, or follow us on Twitter (@UpgradeUSA).

UpgradeUSA is headquartered in Austin, Texas.

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Customer

Honesty Is Our Policy

At UpgradeUSA, we are committed to delighting our customers and being completely honest and open. We are an independent company that prides itself on bucking trends. Our leasing program is as flexible as they come, and we really can help our customers succeed. Try our program and see the UpgradeUSA difference for yourself! 
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We are for real, and it's smart to be skeptical. We promise that you'll love our company's quality and customer service. We also really work to help you establish a credit history, and our prices don't change based on your credit score. Give us a try; we deliver on what we promise.
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